Terms and Conditions for We Move Fitness
Last updated: 1st January 2025
Welcome to We Move Fitness ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website www.wemovefitness.co.uk (the "Site") and our gym services, including memberships, classes, and any other products or services offered by We Move Fitness (collectively, the "Services").
Please read these Terms carefully. By accessing or using the Site and/or our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or Services.
1. Membership and Registration
1.1 Eligibility
You must be at least 18 years of age to register for a membership or use certain Services. If you are under 18, you must have the consent of a parent or legal guardian to use our Services.
1.2 Membership Agreement
By signing up for a membership, you agree to the terms and conditions specific to the membership plan you select (e.g., monthly, annual, pay-as-you-go). The details of your plan, including pricing and benefits, will be outlined at the time of sign-up.
1.3 Account Creation
To access certain features of the Site / Booking App, such as booking classes, you will need to create an account. You agree to provide accurate, complete, and current information during the registration process and to update it as necessary.
1.4 Account Security
You are responsible for maintaining the confidentiality of your account details, including your username and password, and for any activity that occurs under your account. Notify us immediately if you believe there has been any unauthorised use of your account.
2. Use of the Website and Services
2.1 Permitted Use
You agree to use the Site and our Services only for lawful purposes. You may not use the Site or Services to engage in:
Any activity that may harm We Move Fitness, its users, or its reputation.
Unauthorised access to our servers or data.
Any unlawful or fraudulent conduct, including but not limited to, engaging in fraudulent activities or spreading harmful software (viruses, malware, etc.).
2.2 Class Bookings and Cancellations
To participate in any classes or Services, you must book in advance using our booking platform. You are required to follow our class cancellation policy, which may involve cancellation deadlines or fees for late cancellations. Details of our cancellation policy are provided at the time of booking.
2.3 Health and Fitness Disclaimer
You acknowledge that engaging in physical exercise, fitness classes, and gym activities carries inherent risks, including the risk of injury. It is your responsibility to consult a doctor or medical professional before starting any fitness program. We Move Fitness will not be liable for any injuries sustained during your use of our Services.
3. Pricing and Payments
3.1 Pricing
All pricing for memberships, classes, and other Services are clearly displayed on our Site. Prices are in GBP (£) and inclusive of VAT unless otherwise stated.
3.2 Payment Methods
We accept payment for memberships, classes, and Services via credit or debit card and other payment methods as specified on the Site. You must provide accurate and valid payment details when making a payment.
3.3 Refunds and Cancellations
We do not typically offer refunds on membership fees, except where required by law or as specified in specific circumstances. We may, at our discretion, offer refunds or credits in certain cases (e.g., service outages, technical issues). Please refer to our refund policy for full details.
3.4 Late Payments
If you fail to pay your membership or any outstanding fees on time, we may suspend or cancel your membership until payment is received. You may also be charged late fees, which will be communicated to you in advance.
4. Intellectual Property
4.1 Ownership
All content, logos, trademarks, videos, images, and other materials found on the Site and used in our Services are the property of We Move Fitness or our licensors. You may not use, reproduce, distribute, or alter these materials without prior written consent from We Move Fitness.
4.2 User Content
If you upload any content to our Site, including reviews, comments, or images, you grant We Move Fitness a non-exclusive, worldwide, royalty-free, and transferable license to use, copy, modify, and distribute that content for marketing, promotional, or other business purposes.
5. Liability and Disclaimer
5.1 Limitation of Liability
To the fullest extent permitted by law, We Move Fitness shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Services, including injury, loss, or damage related to fitness activities. Our liability to you is limited to the amount you paid for the Services in the six months prior to the event giving rise to the claim.
5.2 No Warranty
We do not warrant that the Site or Services will be error-free, uninterrupted, or free from viruses. The Site is provided on an "as is" and "as available" basis, and We Move Fitness makes no representations or warranties regarding the quality, accuracy, or completeness of the information provided.
6. Privacy and Data Protection
6.1 Privacy Policy
Our use of your personal data is governed by our Privacy Policy. Please review the Privacy Policy for information about how we collect, use, and store your personal data. By using the Site and our Services, you consent to our Privacy Policy.
6.2 GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the UK. You have the right to request access to, correction of, or deletion of your personal data held by us. For more information, please refer to our Privacy Policy.
7. Amendments to These Terms
We reserve the right to amend these Terms at any time. Any changes will be posted on this page, and the "Last updated" date will be updated accordingly. It is your responsibility to review these Terms periodically. By continuing to use the Site or our Services after such changes, you agree to be bound by the revised Terms.
8. Termination and Suspension
8.1 Termination by You
You may cancel your membership at any time, subject to the terms of your membership agreement. Please review your membership agreement for details on how to terminate your membership and any applicable cancellation fees.
8.2 Termination by Us
We reserve the right to suspend or terminate your membership and access to the Site if you breach these Terms, engage in unlawful activity, or violate any other policies established by We Move Fitness. Any unpaid fees will still be due upon termination.
9. Governing Law and Dispute Resolution
9.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
9.2 Dispute Resolution
If you have a dispute with We Move Fitness, we encourage you to contact us directly to resolve the issue. If the dispute cannot be resolved through informal negotiations, it will be resolved through mediation or arbitration, as appropriate.
10. Contact Information
For any questions or concerns regarding these Terms or any other inquiries, please contact us at:
We Move Fitness
1st Floor, Stephenson House,
Hazelrigg,
Newcastle upon Tyne
NE137DQ
Email: info@wemovefitness.co.uk
By accessing or using the Site or Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.